To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • All items must be in original condition
  • In the original packaging, if you return shoes they MUST be in a shipping box or polymailer, if you put a shipping label on the actual shoe box there will be a 30% restocking fee. 
  • Sale Items are not returnable.


Are there any charges for return?

  • There are no charges for returns
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping


How soon will I get my store credit?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
  • If you are approved, then you will be issue a store credit. 
  • You will receive an email with the E-gift card details.