Frequently Asked Questions

Text  AMOUR to (833)644-1022 

You will receive the coupon code shortly after you text us. 

  1. No, but you may want one. Creating an account will automatically enroll you in our rewards program where you will earn points for every order you place online  as well as in store. 
  2. Creating an account will also save your info for future purchases. 


Use this link to create an account. After you create an account yo will receive an email for verificatoin. 

Yes, We would love to help you pick out the perfect outfit. Please just give us a call (334)703-6616. and we will assist you. Please note our hours are 10:00 Am - 6:00 Pm  Monday-Friday. 

  • All major credit cards. 
  • Pay Pal
  • Amazon Pay
  • Google Pay
  • After Pay

Once your order has been placed, you will be emailed a shipping confirmation that includes the tracking number for your package.  

Please allow 24 business hours for the tracking number to activate.

  • If you need to change your order please contact us immediately at info@shopamourboutique.com. Once we have processed your order it can not be changed. 
  • *ALL SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED FOR A STORE CREDIT*

    Once you place an order it can not be cancelled for a refund. If the order has not shipped, we can only issue a store credit. If the order has shipped, then it will have to be mailed back for a store credit.


Afterpay allows you to shop today and pay over time. More info can be found HERE.

Discount codes will not be applied to sale items. Only one discount code per order, Discount code can not be stacked. If your code is not working on a non sale item please contact us via phone, email or chat. We will be glad to assist you. 

Orders typically ship within 24hr or placing the order. Orders place after 3:00 PM Friday will be ship Monday. All order are shipped from Auburn, Al 

Please contact us via email, phone or chat and will be happy to assist you. 


Please see our shipping policy HERE.

  • Prattville Pickups- Please allow 3 days before pickup. You will receive an email when your order arrives at our Prattville location.

  • Midtown Pickups- Most orders place before 12PM will be ready same day. If placed after 12PM it will be ready next day.  You will receive an email when your order is ready to be picked up.

Please see our return policy HERE. Use our RETURNS PORTAL to start a return.

  • Yes, Just take your order in an one of the girls will help process the return and issue you a store credit. 
  • Amour Vip is our rewards program. After creating an account you will earn points on every order you place in our online store as well as in-store. 
  • After creating an account HERE. You will earn 1 point for every dollar you spend online and in-store. Your points will not expire. 


     Example- You spend $30 online and $25 in-store, you have 55 amour points. 

Once you collect 300 amour point you will receive 20% off your entire purchase. 

  • To view your points click on the rewards tab(bottom left icon) and view your available rewards at the top. 
  • If you have available rewards copy the code and paste it in the discount code section when checking out. 
  • Refer a friend is our way of saying thank you for sharing Amour Boutique with your friends and family. Share your unique link and when an order is place with it you will recieve a $10 coupon. Your friend will also recive a $10 Coupon. 

STANDARD SHIPPING RATES: 

Orders over $50: FREE

Orders less than $50: Flat rate fee of $5.95

Overnight shipping: Will be calculated at checkout. 

FREE IN STORE PICKUP 

 

We ship anywhere in the US (unfortunately we do not ship outside of the US currently). 

All order will be shipped USPS except Over night orders. Over night orders will be shipped UPS. 

FREE standard shipping on all orders over $50.00

All orders will ship same day (except weekends and holidays), If placed before 2:00 Central. Once your order ships you will receive an email confirmation with tracking.  USPS IS EXPERIENCING DELAYS. IT MAY TAKE LONGER TO RECEIVE YOUR ORDER. ONCE YOUR ORDER IS SHIPPED WE CAN NOT BE RESPONSIBLE FOR YOUR ORDER. EVERY ORDER WILL BE PACKAGED AND TAKE TO THE POST OFFICE WITHIN 48HRS.  WE CAN NOT GUARANTEE ANY PACKAGES BY CHRISTMAS UNLESS EXPEDITED SHIPPING IS SELECTED.

FREE shipping to any of our store locations just make sure to select the location you would like to pick up at upon checkout. The Option for Pickup in-store is on the Cart Page. 

AUBURN PICKUP ORDERS WILL BE READY 24-36 hours after the order is placed. 

PLEASE ALLOW 3 BUSINESS DAYS FOR PICK UP AT THE PRATTVILLE LOCATION. You will receive an email when your order is ready for pickup. 

Orders cannot be cancelled after they are placed. Please check shipping address and make sure everything is correct.

RETURNS POLICY:

 

If you are not happy with your purchase we offer a store credit or exchange within 14 days (from the date you receive your package). 

Due to our free & low cost shipping costs you are responsible for all return/exchange shipping costs. 

To start a return use our RETURNS PORTAL.

All return/exchange items must be in the same condition as you received them. We will not accept any items that have been washed or worn. We reserve the right to refuse any items not in the original condition. 

*ALL SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED FOR A STORE CREDIT*

Once you place an order it can not be cancelled for a refund. If the order has not shipped, we can only issue a store credit. If the order has shipped, then it will have to be mailed back for a store credit.

 

EXCHANGES:

Our inventory changes daily and therefor we cannot guarantee we will have the size you need by the time we receive you exchange. Please email us at info@shopamourboutique.com to reserve a size for exchange. 

RETURN ADDRESS:

ATTN: AMOUR ONLINE

2389 Antler Ridge Drive 

Auburn, AL 36832

*Please include packaging slip in any return/exchange. We will issue a store credit once we receive the item(s) with an email confirmation.